Problemas con el menú de Inicio de Windows 10

 

Ayer me reportaron un problema con el menú de Inicio de Windows 10 en una Surface. Al parecer el botón de inicio no respondía ni Cortana tampoco. En cambio si hacías clic derecho sobre el botón mostraba las opciones características de este botón.

Hice un poco de investigación y encontré algunas soluciones que voy a exponer a continuación, aunque tengo que decir que llevando a cabo la primera solución y reiniciando la máquina, el problema se pudo solucionar.

No obstante y antes de nada, comprueba que no tienes pendiente un reinicio desde actualizaciones, o intenta cerrar la sesión (Ctrl+Alt+Supr) y volver a entrar con tu usuario.


Check and repair corrupt Windows files

1. Launch Task manager

Press the [Ctrl] + [Alt] + [Del] keys on the keyboard at the same time, or right click the Taskbar, and select Task manager.

1. Launch Task manager

2. Run a new Windows task

When the Task manager window opens, click the More details option to expand it, then select Run new task from the File menu.

2. Run a new Windows task

3. Run Windows PowerShell

When the Run new task dialog box opens, type powershell, tick the box forCreate this task with administrative privileges and click OK.

3. Run Windows PowerShell

4. Run the System File Checker

Type sfc /scannow into the window and press the [Return] key. The scan may take some time and will end with one of three results. Windows did not find any integrity violations and Windows Resource Protection found corrupt files and repaired them mean there are now no corrupt files, but Windows Resource Protection found corrupt files but was unable to fix some (or all) of themindicates a problem.

In this latter case, type (or copy and paste) DISM /Online /Cleanup-Image /RestoreHealth into the PowerShell window and press the [Return] key. This will download files from Windows Update to replace the corrupt ones and, again, this may take some time.

4. Run the System File Checker

If you struggled with this solution, watch the video at the top of the page to see each step in action.



Reinstall all Windows apps

1. Reinstall Windows apps

Launch the Task manager and open a new PowerShell window with administrative privileges, as explained above.

When the Windows PowerShell window opens copy the line below and paste it into the PowerShell window by simply right-clicking at the blinking PS C:\WINDOWS\system32> prompt, or by pressing [Ctrl] + [V] on the keyboard:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml“}

Wait until the app download and installation process completes — ignore any red text that appears — and restart Windows.

1. Reinstall Windows apps




Create a new user account

1. Launch Task manager

Open Task manager (see above) and select Run new task from its File menu.

Tick the box for Create this task with administrative privileges and type net user NewUsername NewPassword /add in the box.

You’ll need to replace NewUsername and NewPassword with the username and password you want to use — neither can contain spaces and the password is case sensitive (i.e. capital letters matter).

1. Launch Task manager

2. Log into the new account

Restart Windows and log into the new user account. The Start menu should now work, so you can change the new local account to a Microsoft account, and transfer your files and settings.

2. Log into the new account


Refresh your PC

1. Restart Windows in Troubleshooting mode

Close any open applications and press the [Windows] + [L] keys to log out of your Windows account — or just restart Windows. On the login screen, click the Powericon at the bottom right, hold down the [Shift] key and select the Restart option.

1. Restart Windows in Troubleshooting mode

2. Reset your PC

When the blue Choose an option screen appears, click Troubleshoot, followed byReset this PC. finally, click the Keep my files option and follow the on-screen instructions.

2. Reset your PC

2. Reset your PC

2. Reset your PC


Fuente: com.bt